Promotion terms and conditions
1. Who is running this promotion?
This promotion is run by CarSupermarket.com, referred to in these terms as we, us, or the Promoter.
The Promoter is CarSupermarket.com, part of the Aramis Group, registered in the United Kingdom.
2. Who can use this offer?
This offer is available to retail customers only. Trade sales are not included.
To qualify:
- the named customer must be the legal owner of the part exchange vehicle
- the part exchange vehicle must be registered to a UK residential address
This offer is limited to:
- 1 redemption per customer
- 1 redemption per household
- 1 redemption per vehicle purchase
The offer applies to used vehicles sold by CarSupermarket.com during the promotion period, subject to availability.
3. Promotion period
This promotion starts at 17:00 on Thursday 19 March 2026 and ends at 23:59 Monday 23 March 2026.
To qualify, your vehicle order must be placed during this period.
4. How to qualify
To qualify for this offer, you need to:
- place a vehicle order during the promotion period
- include a part exchange in the same transaction
You do not need a code, email, or voucher.
The offer is available automatically to eligible retail customers during the promotion period.
You will still need to complete the normal part exchange valuation process with 1 of our advisors.
5. How the £500 extra works
We will first give you a part exchange valuation based on the details you provide about your vehicle.
We may then ask follow up questions about things like:
- condition
- service history
- mileage
- keys
- documents
Once those checks are complete, we will confirm the final agreed value of your part exchange.
The extra £500 will then be applied to your deal, and it will be shown on your order as a vehicle discount on the vehicle you are purchasing.
This remains subject to the usual checks and final appraisal.
6. Examples
Here are 2 simple examples of how the offer works.
If your agreed part exchange value is £10,000, the extra £500 is applied, and this will be shown on your order as a £500 vehicle discount on the car you are buying.
If your initial valuation is £10,000, but the appraisal identifies £350 of damage, your revised part exchange value becomes £9,650. The extra £500 is then applied to the deal, and this will be shown on your order as a £500 vehicle discount on the vehicle you are purchasing.
If the appraisal or documents differ from the information originally provided, the valuation may be adjusted in line with our normal process before the offer is applied.
7. Part exchange vehicle requirements
To qualify for this offer, your part exchange vehicle must:
- be owned by the named customer on the order
- have the V5C registration document available
- not be subject to outstanding finance, unless that finance will be settled as part of the transaction
- be roadworthy and driveable
Vehicles with 1 key, missing items, or limited service history may still be accepted, but the valuation may be adjusted to reflect condition, missing items, replacement costs, and maintenance history.
We may accept vehicles that have been written off by an insurer in categories A, B, S, or N, but these vehicles do not qualify for the extra £500 offer.
All valuations remain subject to:
- inspection
- history checks
- mileage verification
- condition verification
- fair wear and tear guidelines
8. Valuation and payment
All part exchange valuations are subject to appraisal, mileage, condition, and a clear HPI history check.
If the appraisal or documentation differs from the information provided at the time of quotation, the valuation may be adjusted.
The extra £500 applies 1 time per vehicle purchase.
It will be shown on your order as a vehicle discount on the vehicle you are buying.
If there is outstanding finance on your part exchange vehicle, the settlement amount will be deducted from the overall part exchange allowance in the usual way.
9. Exclusions and limitations
This offer can be used with other CarSupermarket.com promotions, unless a specific promotion states otherwise.
This offer is not available on:
- trade sales
- taxis
- private hire vehicles
- rental vehicles
- fleet vehicles
- vehicles used for hire or reward
The offer is not transferable.
Employees are excluded from the offer.
10. If an order is cancelled or changed
If a vehicle order is cancelled, or the part exchange is removed from the order, the £500 promotional entitlement will no longer apply.
If the part exchange vehicle, documents, condition, or mileage are not as described, CarSupermarket.com may amend or withdraw the valuation and the extra £500 in line with the usual appraisal process.
This does not affect your statutory rights.
11. Changes and availability
CarSupermarket.com may amend, suspend, or withdraw the promotion if necessary due to events outside its reasonable control.
All vehicles and services are subject to availability.
