A ‘cookie’ is a small piece of data sent from a website and stored on the user’s computer/mobile device by the user’s web browser while the user is browsing. When you visit a site that uses cookies for the first time, a cookie is downloaded onto your computer/mobile device so that the next time you visit that site, your device will remember useful information such as items added in the shopping cart, visited pages or logging in options.
This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or 'break' certain elements of the site’s functionality.
For more general information on cookies visit www.aboutcookies.org
You can change your cookie preferences at any time by
You can then adjust the available sliders to ‘On’ or ‘Off’, then clicking ‘Save and close’. You may need to refresh your page for your settings to take effect.
We use cookies for a variety of reasons detailed below. Unfortunately, is most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case, they are used to provide a service that you use.
You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. Therefore, it is recommended that you do not disable cookies.
When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.
To provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences, we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.
In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.
This site uses Google Analytics which is one of the most widespread and trusted analytics solutions on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.
For more information on Google Analytics cookies, see the official Google Analytics page.
As we sell products it's important for us to understand statistics about how many of the visitors to our site actually make a purchase and as such this is the kind of data that these cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price.
We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including: Twitter, Facebook, YouTube, Google+, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.
Hopefully, that has clarified things for you and as was previously mentioned if there is something that you are not sure whether you need or not it's usually safer to leave cookies enabled in case it does interact with one of the features you use on our site. However, if you are still looking for more information about cookies visit www.aboutcookies.org.
To help you understand cookies and the reasons for them, we've provided a description of each cookie we use:
These cookies are essential for the running of our website. The table below details the essential cookies that we use.
| Cookie Name | Usage | Expires |
|---|---|---|
| apex4_production | Used by our web provider to manage site state | 2 hours from being set |
| ce-cookie | Used to show cookie consent and remember your choices about cookies on this website. Where you’ve previously indicated a preference, it will be stored in these cookies so the site remembers it when you come back. | 1 year from being set |
| XSRF-TOKEN | A randomly generated token used to prevent cross-site request forgery. | After a few seconds |
| AWSALB | AWS ELB application load balancer. | 7 days |
| AWSALBCORS | This cookie is managed by AWS and is used for load balancing. | 7 days |
| laravel_session | Used to hold information about your session. | Session duration |
These cookies help us to make sure you have the best possible experience on our website:
The table below details the experience and insight cookies that we use.
| Cookie Name | Usage | Expires |
|---|---|---|
| _ACCookie | Used for third party AutoConvert - to pass through the enquiry source when completing the "Can I Get Credit" form | 2 days from being set |
| _fbp | Facebook cookie to store and track visits across websites | 3 months from being set |
| _ga | Google analytics cookie - Used to distinguish users | 2 years from being set |
| _gat | Google analytics cookie - Used to distinguish users | 2 years from being set |
| _gat_UA-112462797-1 | Google tag manager cookie | 1 minute from being set |
| _gcl_au | Google tag manager cookie to store and track conversions | 1 day from being set |
| _gid | Google Analytics - Used to distinguish users. | For length of user session |
| _uetsid | Google tag manager cookie to store and track visits across sites | 1 day from being set |
| _uetvid | Google tag manager cookie to store and track visits across sites | 16 days from being set |
| CAOCID | Used for our live chat service - ContactAtOnce | 1 year from being set |
| caoPopInMode | Used by our live chat service - ContactAtOnce - to save pop in preferences | For length of user session |
| IDE | Linking of anonymous data collected in Google Analytics with data collected via the anonymous Google Doubleclick cookie, utilising a feature called 'advertising features'. Collects the value of the Doubleclick advertising cookie (if one exists) inside Google Analytics. This allows us to link information collected in Google Analytics with google's display network. | 1 year from being set |
| LPCKEY-p-* | Used for our live chat service - ContactAtOnce | For length of the user session |
| mhVisitorId | Used for our call tracking service - Mediahawk | 1 year from being set |
| MUID | Used for Microsoft advertising | 1 year from being set |
| NID | Google analytics cookie - Used to distinguish users |
2 years from being set |
| _hjIncludedInPageviewSample |
Set to determine if a user is included in the data sampling defined by your site's pageview limit. |
30 minutes |
| _hjIncludedInSessionSample |
Set to determine if a user is included in the data sampling defined by your site's pageview limit. |
30 minutes |
| _ce.s | Track a recording visitor session unique ID, tracking host and start time | 1 year |
| _clck | Persists the Clarity User ID and preferences, unique to that site, on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID | 1 year |
| _clsk | Connects multiple page views by a user into a single Clarity session recording. | 1 day |
| _hjAbsoluteSessionInProgress |
Used to detect the first pageview session of a user. |
30 minutes |
| _hjFirstSeen | Identifies a new user’s first session. | Session duraration |
| _hjSessionUser_{site_id} |
Set when a user first lands on a page. Persists the user ID which is unique to that site. Ensures data from subsequent visits to the same site are attributed to the same user ID. |
365 days |
| _hjSession_{site_id} |
Holds current session data. Ensures subsequent requests in the session window are attributed to the same session |
30 minutes |
Alternatively, most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, visit www.aboutcookies.org or www.allaboutcookies.org.
Find out how to manage cookies on popular browsers:
To find information relating to other browsers, visit the browser developer's website.
To opt out of being tracked by Google Analytics across all websites, visit http://tools.google.com/dlpage/gaoptout.