SMART+ Insurance

You will be offered SMART+ protection when you purchase your vehicle with us, at one of our dealerships or online. You will be able to choose between a one-off payment or spreading the cost with monthly payments. Please get in touch with your CarSupermarket.com customer advisor to help you set up this cover, ensuring that your vehicle is covered from the moment you collect it or have it delivered.

SMART+ Insurance offers unlimited claims up to £1,000 each and a maximum combined total of £3,000. You will be covered for the cost of minor cosmetic repairs to your vehicle’s bodywork that are up to 30cm in diameter. SMART+ includes a £250 body shop contribution when the damage is within your policy’s parameters, but is not considered to be SMART repairable. It also includes up to 10 alloy wheel refurbishments and a contribution of £150 towards a new alloy wheel if the eligible damage cannot be repaired. Contact your CarSupermarket.com customer advisor if you have any questions or would like to set up this cover.

Like any insurance product, your SMART+ cover will involve certain exclusions. For instance, it will not cover damage that has not been reported within 30 days of the incident or damage that has accumulated over an extended period of time, which is classed as wear and tear. In addition, vehicles that are used for hire and reward, driving schools, speed testing or pace-making are excluded. The full list of exclusions can be found in your policy document or is available from your CarSupermarket.com customer advisor.

As soon as you become aware of any incident resulting in damage, contact your claims administrator by visiting www.mypremia.co.uk, calling 01926 622 660 or writing to Premia Solutions Limited, 3 Corunna Court, Corunna Road, Warwick CV34 5HQ.

You will be asked to complete all your sections on the claim form and ensure that any parts to be completed by others are filled in and then return your form to your claims administrator. You will need to submit photos of the damage to assess your claim, and for minor cosmetic damage, like dents or scratches, you will need to use a ruler to show their diameter. If your alloy wheels suffer any malicious damage, you will need to obtain a crime reference number from the police and then provide this to your claims administrator.

Your claim form and any other information that may be required by the administrator must be received within 30 days of the incident date. Your claims administrator will then appoint an approved repairer to carry out the work. For certain alloy wheel repairs, it may be necessary to remove the wheel from your vehicle to be sent to a specialist. Please note that this policy does not cover any other costs incurred in such circumstances. If we authorise a contribution towards a body shop repair, you will need to pay for the repair first and then send your claims administrator a copy of all relevant invoices to get reimbursed.