Image to represent the content

Drive with Confidence

Free 12-Month Warranty

Every reconditioned used car purchase comes with a minimum of 12 months free warranty for your peace of mind. If your new purchase already includes remaining manufacturer warranty, we'll top it up to ensure a total of 12 months coverage at no extra cost. We've got you covered!

Included with our standard warranty

For Petrol & Diesel Vehicles, Electric & Hybrid Cars

undefined

What’s Not Covered

We aim to cover as much as possible, but some things are not included in the CarSupermarket.com Standard 12 Month Warranty.

Wear and Tear: Over time, parts naturally wear out. If your car’s had a lot of miles on it, we will not cover the gradual breakdown of components unless it’s less than 6 years old or has under 60,000 miles.

Consumables: Items that need regular replacement, such as tyres, brake pads, wiper blades, light bulbs, and exhaust systems.

Accidents or Environmental Damage: Damage caused by collision, fire, flood, or other environmental issues.

Neglect or Incorrect Maintenance: Breakdowns caused by poor maintenance or the use of the wrong parts.

Electric Vehicle Battery Degradation: Normal battery wear in electric vehicles; the warranty only covers faults, not natural loss of capacity.

Full details: Terms and Conditions

Cars Covered by This Warranty

You can get cover if, on the start date:

You are residing within the Territorial Limits (UK, Isle of Man, or Channel Islands) and your vehicle is being used for social, domestic, or pleasure purposes, Class 1 business use (driving to and from your place of work), or Class 2 light business use (excluding commercial travelling).

Vehicles must meet the age and mileage limits for the warranty to apply to wear and tear claims. Cars should generally be less than 6 years old and have fewer than 60,000 miles at the time of purchase.

Vehicles that are customised or modified, motorcycles, scooters, three-wheeled vehicles, kit cars, quad bikes, motor homes, light commercial or delivery vehicles, panel vans, or vehicles over 3,500kg are not eligible. Vehicles used for hire or reward, courier work, driving schools, rallies, speed testing, 4x4 off-roading, racing, competitions, or trials are also not eligible.

This warranty is intended for vehicles used responsibly and maintained according to the manufacturer’s service schedule. Any use outside of the permitted purposes may invalidate your eligibility.

Full details: Terms and Conditions

How To Make a Claim

Call the store where you collected the car. Contact numbers are in the table below.

All repairs must be approved and reported within 14 days of the fault occurring.

It’s best to use your supplying store or another CarSupermarket.com store, as we can settle costs directly. If using another repairer, follow the claims process, keep the invoice, and you may need to pay first and claim reimbursement.

Labour is covered up to £60/hr plus VAT. Diagnostic checks are covered only if the claim is within 90 days of the invoice. Each claim is limited to £2,000.

Your vehicle must be fully serviced in line with the manufacturer’s schedule by a VAT-registered repairer.

Full details: Terms and Conditions

Contact Numbers
Location Phone Number Location Phone Number
Barnsley 01226 395377 Birmingham 0121 5084343
Grimsby 01472 253050 Hessle 01482 647722
Lincoln 01522 844158 Newcastle 0191 6919060
Preston 01772 429377 Scunthorpe 01724 749977
Sheffield 0114 3494696 Stoke 01782 480240
Delivery Support 01482 567257
Barnsley
01226 395377
Birmingham
0121 5084343
Grimsby
01472 253050
Hessle
01482 647722
Lincoln
01522 844158
Newcastle
0191 6919060
Preston
01772 429377
Scunthorpe
01724 749977
Sheffield
0114 3494696
Stoke
01782 480240
Delivery Support
01482 567257

Upgrade Your Free Warranty for Ultimate Peace of Mind

Enhance your car protection with our premium warranty upgrade. Get comprehensive coverage, easy repairs, and added benefits to keep your vehicle in great condition. Don’t wait for something to go wrong and make sure you're fully covered for the road ahead.

Read more

undefined

Sell or part ex your car today

There has never been a better time to sell or part-ex your car